Support
FAQ
Is my data backed up?
Your data is stored only on your iPhone. iPhone backups (iCloud Backup or a backup to your computer) include the app's data, so it comes back when you move to a new iPhone from a backup. If you delete the app without a backup, your data is deleted too.
Timer notifications don't arrive
In the Settings app, go to Notifications > STUDY and check that notifications are allowed. The notification arrives when a timer (counting down from a set time) reaches zero.
The timer doesn't appear on the Lock Screen or in the Dynamic Island
In the Settings app, go to STUDY and check that Live Activities is turned on.
Late-night study counts toward the previous day
In the app, go to Settings > Day Boundary to choose when a new day starts (4 AM by default). Study started before this time counts toward the previous day.
I can't find the Start Studying bar
By default, it appears only while you're timing. Start from an item's screen or the ▶ next to a favorite, or go to Settings > Timer Bar in the app and choose Always.
I can't unlock the app
If Face ID or Touch ID doesn't work, you can also unlock with your iPhone passcode.
Contact
If that doesn't solve it, please email us.